MANTA Appoints Senior Vice President of Customer Success
Data lineage company adds strength in customer support and engagement with senior executive hire
TAMPA, Florida, United States – March 24, 2021 – MANTA, a world-class data lineage platform provider, announced today that it has named Shane James as senior vice president of customer success. In this role, Mr. James’ primary objectives are to deepen the company’s customer relationships and ensure customers can gain competitive advantages by leveraging MANTA’s platform.
Mr. James’ appointment as senior vice president of customer success is the company’s most recent step toward building out its leadership team, since announcing its $13 million series A1 round in October 2020. With a track record of building out customer success organizations within technology companies, including Oracle and Tanium, Mr. James will bring his unique expertise in understanding customers’ expectations toward formalizing an approach for exceeding them. Further, he will be responsible for facilitating and expanding product adoption and enhancing the programs and processes necessary for customers to maximize MANTA’s platform.
Tomas Kratky, founder and CEO of MANTA:
“MANTA is experiencing hypergrowth as data lineage’s importance is increasing due to widespread digital transformation. With this growth comes a need for an enhanced approach to customer management. With Shane’s expertise, we know he will ensure our customer community is successful with MANTA.”
As businesses continue to digitally transform, the data environment grows increasingly complex. In 2021, companies need robust, flexible lineage solutions to effectively manage data complexity at scale.
MANTA’s automated lineage platform allows users to understand with context how data flows and transforms throughout its journey across all systems. These insights enable businesses to make more informed decisions regarding their migration, DataOps, and data governance strategies.
Shane James, the new SVP of customer success:
“Similar to MANTA’s focus on enabling businesses to take advantage of their data, my goal is to ensure that our customers are getting the most out of their investments in our technology. My focus will be on ensuring MANTA is a true business partner for our customers, which means understanding their unique business goals and figuring out how we can best support them as they work to achieve these goals.”
Mr. James is joining MANTA after serving as director of customer success at Tanium. Prior to that, he worked for Oracle for over sixteen years, most recently as the company’s director of North America, pre & post-sales engineering, and customer success teams. Mr. James received a B.S in Computer/Information Technology Administration and Management and a Master’s of Information Technology from Purdue University.
MANTA is a world-class data lineage platform that automatically scans your data environment to build a powerful map of all data flows and deliver it through a native UI and other channels to both technical and non-technical users. With MANTA, everyone gets full visibility and control of their data pipeline. Visit getmanta.com to learn how MANTA can help your company leverage data as a true corporate asset.